Changes to #feds
We are currently trialing a new system for user support in #feds.
Users with QuakeNet related problems may now join #help for ALL support requests. If the helper believes that you require further support from a QuakeNet operator, he will issue you with a ticket in the G service that will enable you to invite yourself to #feds at any point during a 2 day window, or until your problem and ticket are resolved.
If you are given a ticket to join #feds, you may do so using /msg G INVITE
feds. G will then issue you an invite to the channel, enabling you to /join
feds. G will notify you via query if you are given a ticket.
feds will be invite only during this trialing period, and only users authed
to Q will be eligible for tickets.
If the trial proves successful, this system will remain in place of the old one, and FAQs will be updated accordingly with instructions on how to receive help. For the time being, during this trial period, they will reflect the old system.
If you experience any anomalies in this system, software bugs or otherwise, e-mail email@example.com and include all relevant details and descriptions (what you were doing, when it occurred).